Privacy Policy

Your data. Handled carefully.

We collect the minimum necessary to deliver your service. We do not sell your data. Ever.

Effective: July 2026 · Governing law: Wyoming, United States

Overview

Who we are and what this covers.

Influencify is a content production and personal brand management platform owned and operated by Vivid Luminate Ventures LLC ("we", "us", "our"), a Wyoming limited liability company. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at influencify.social, apply for our service, or use our client portal.

By using our services, you agree to the collection and use of information as described in this policy. If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, additional rights apply to you under the General Data Protection Regulation (GDPR) — see Section 6.

What We Collect

The information we hold about you.

We collect information in three ways: directly from you, automatically through your use of the service, and from third-party sources when you authorise it.

Identity & Contact Data

Collected during application and onboarding

  • fiber_manual_recordFull name
  • fiber_manual_recordWork email address
  • fiber_manual_recordJob title and company name
  • fiber_manual_recordLinkedIn profile URL
  • fiber_manual_recordCompany website URL

Brand DNA Data

Collected during onboarding and processed to deliver the service

  • fiber_manual_recordStrategic brand information used exclusively to produce your content (voice, audience, and content preferences)

Payment Data

Collected at checkout via Stripe — we receive only a token, never raw card data

  • fiber_manual_recordBilling name and address
  • fiber_manual_recordCard details (tokenised — never stored by us)
  • fiber_manual_recordTransaction history and subscription status

Usage Data

Collected automatically via Firebase Authentication and Firestore

  • fiber_manual_recordPages visited and actions taken in the portal
  • fiber_manual_recordLogin timestamps
  • fiber_manual_recordContent approval and revision actions

Communications

Collected when you interact with our team or the approval workflow

  • fiber_manual_recordEmails you send us
  • fiber_manual_recordRevision notes and feedback submitted in the portal
How We Use It

What your data is used for.

We process your personal data for the following purposes and legal bases:

Deliver the service

Produce, schedule, and publish content on your behalf

Contract performance

Account management

Create and maintain your portal access

Contract performance

Billing

Process subscription payments and manage your plan via Stripe

Contract performance

Email communications

Send transactional emails (login links, tier confirmations, content alerts)

Contract performance

Service improvement

Understand how clients use the portal to improve it

Legitimate interest

Legal compliance

Retain records as required by applicable law

Legal obligation

We do not sell, rent, or share your personal data with third parties for their marketing purposes. Your Brand DNA data is used exclusively to produce your content and is never shared with other clients.

Third Parties

Who else handles your data.

We currently use the service providers listed below to operate Influencify. They receive data only when needed to perform their contracted function and remain subject to their applicable terms and our contractual arrangements.

Google Firebase and App HostingAuthentication, database, file storage, and web application hosting. Privacy policy ↗

Google AI (Gemini)AI-assisted research, content generation, and image generation. Privacy policy ↗

StripePayment processing and subscription management. Privacy policy ↗

ResendTransactional email delivery. Privacy policy ↗

Provider locations and international-transfer mechanisms vary. We will update this list before sending client data to an additional AI provider, including Azure AI Foundry, or to the third-party publishing/performance provider after its legal identity and privacy terms are approved.

Data Retention

How long we keep your data.

Portal accessActive during subscription only — revoked when billing period ends
Your content & postsRetained for 30 days post-cancellation, then deleted
Brand DNA profileRetained for 90 days post-cancellation — allows frictionless return without re-onboarding
Payment recordsRetained for 7 years as required by US tax law (held by Stripe)
Application dataRetained for 12 months from submission, then deleted or anonymised
Email logsRetained for 90 days by our email provider (Resend)

If you request deletion of your account, we will action it within 30 days. Payment records held by Stripe are subject to their own retention obligations under financial regulations and cannot be deleted by us.

Your Rights (GDPR)

Rights for EU/EEA/UK residents.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) and equivalent local laws:

verified_user

Right to access

Request a copy of all personal data we hold about you.

verified_user

Right to rectification

Request correction of inaccurate or incomplete data.

verified_user

Right to erasure

Request deletion of your data ("right to be forgotten"), subject to legal retention obligations.

verified_user

Right to portability

Receive your data in a structured, machine-readable format.

verified_user

Right to restriction

Request that we limit processing of your data in certain circumstances.

verified_user

Right to object

Object to processing based on legitimate interest.

verified_user

Right to withdraw consent

Where processing is based on consent, withdraw it at any time without affecting prior lawful processing.

verified_user

Right to lodge a complaint

File a complaint with your local Data Protection Authority (DPA).

To exercise any of these rights, contact us at privacy@influencify.social. We will respond within 30 days. We may need to verify your identity before processing your request.

California (CCPA)

California Consumer Privacy Act.

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:

checkRight to know what personal information is collected and how it's used
checkRight to delete personal information we have collected from you
checkRight to opt-out of the sale of personal information
checkRight to non-discrimination for exercising your CCPA rights

We do not sell personal information. To exercise your CCPA rights, contact privacy@influencify.social.

Cookies

How we use cookies.

We use a minimal set of cookies necessary to operate the service:

Authentication cookies

Set by Firebase Authentication to maintain your login session. Essential — cannot be disabled.

Session cookies

Temporary cookies that expire when you close your browser. Used for navigation state.

We do not use advertising, tracking, or third-party analytics cookies. We do not use Google Analytics or Facebook Pixel.

Security

How we protect your data.

Encryption in transit

All data transmitted over TLS 1.2+

Encryption at rest

Firestore and Firebase Storage encrypt all data at rest

Access controls

Role-based access — client data visible only to that client and admin

Payment security

Card data never touches our servers — processed directly by Stripe (PCI-DSS Level 1)

Magic link auth

No passwords stored — authentication via one-time email links only

Breach notification

We will notify affected users within 72 hours of discovering a breach (GDPR requirement)

No method of transmission over the internet is 100% secure. While we implement commercially reasonable measures, we cannot guarantee absolute security.

Contact

Questions about your privacy.

Data ControllerVivid Luminate Ventures LLC (operating as Influencify)
Registered inWyoming, United States
Privacy enquiriesprivacy@influencify.social
General contacthello@influencify.social
Policy updatesWe will notify active clients by email 14 days before material changes

If you have an unresolved privacy concern that we have not addressed satisfactorily, EU/EEA residents may contact their local Data Protection Authority. US residents may contact the FTC at ftc.gov.